Built for OpenDental. Catch every call without growing your front desk.

Missed calls cost your OpenDental practice real appointments. Our AI fixes that — answering 24/7, booking directly, and paying for itself from the first patient it recovers.

Key Benefits

  • Recover Missed Revenue — Every unanswered call is a potential patient lost. Our AI answers when you can't — and turns missed calls into booked appointments.
  • Works Alongside OpenDental — Direct integration with how your practice already schedules and manages patients. No new systems to learn. No workflow disruption.
  • No Extra Headcount — One AI receptionist handles the call volume of a full-time phone staffer — 24/7, 365 days a year, at a fraction of the cost.

Why Direct OpenDental Integration Makes the Difference

  • Your OpenDental schedule stays accurate — no manual entry after AI calls
  • Appointments booked by the AI appear where your team already looks
  • No fragile third-party middleware between your phone and your PMS
  • Built around how independent, owner-operated practices actually work
  • Lean setup — you don't need an IT team to get this running

How It Works

  1. Call Comes In — A patient calls while your team is busy or after hours. Instead of voicemail, they reach a professional AI receptionist.
  2. AI Handles the Request — The AI picks up, understands the patient's need, and handles it — booking, rescheduling, common questions, or a callback message.
  3. OpenDental Updates Automatically — Your schedule reflects what happened. Your team sees the appointment and call details without chasing anything down.

Common Use Cases

After-Hours New Patients

Patients calling after 5pm or on weekends get answered — and booked — before they try someone else.

Rescheduling Requests

Patients who need to move appointments can do it anytime, without tying up your front desk.

Missed Call Recovery

Every call that would've gone to voicemail now gets answered and resolved — no lost opportunity.

Patient FAQs

Hours, insurance, directions, cancellation policy — handled automatically without staff involvement.

Appointment Confirmations

Outbound reminder calls and SMS the day before — patients confirm or reschedule before the slot goes empty. Fewer no-shows, zero front-desk time.

Cancellation Calls

Patients calling to cancel get handled politely — and the AI offers reschedule options on the spot so the slot doesn't disappear.

Frequently Asked Questions

Does this integrate directly with OpenDental?

Yes. Orbit Online is built to work alongside OpenDental's scheduling system. Appointments booked through the AI appear directly in your existing OpenDental workflow.

My practice only has 2 front desk staff. Is this a fit?

That's exactly who it's built for. A small front desk team gets AI backup that answers and books — so they can focus on in-office patients without missing phone opportunities.

Do I need new hardware or software?

No. The AI works with your existing phone number and OpenDental setup. Setup is handled by our team — you just provide information about your practice.

How is pricing structured for an independent practice?

Pricing is based on your call volume and practice size — not a one-size-fits-all tier. Book a call and we'll put together a realistic quote for your specific situation.

How quickly will I see results?

Most practices recover the investment within the first few booked appointments. Once live, the AI is working for you every hour — including nights, weekends, and holidays.