One Platform. An AI Receptionist for Every Denticon Location.

Deploy a dedicated AI receptionist at every office, manage them all from one dashboard. Built for group practices and DSOs on Denticon.

Key Benefits

  • A Dedicated Agent at Every Office — Each location gets its own AI receptionist with its own greeting, hours, and call flows — not a shared bot trying to be everything to everyone.
  • Built for High Call Volume — Group practices handle more calls than a single front desk can manage. Our AI scales with your call volume without adding headcount.
  • Centralized Visibility — See call activity and appointment outcomes across all Denticon locations in one place — not location by location.

Why Direct Denticon Integration Matters for Groups

  • Multi-location practices need unified scheduling data, not siloed records
  • Direct integration means real appointments — no sync delays or workarounds
  • Each location can have its own call flows and patient greetings
  • No fragile third-party connectors between your phone system and Denticon
  • Designed for the operational complexity of DSOs and group practices
  • Official Denticon cloud integration — not screen-scraping or a brittle bridge that breaks when your PMS updates
  • New locations onboard onto the same dashboard as you grow, with no change to your phone setup

How It Works

  1. Deploy at Each Location — We provision a dedicated AI receptionist for every Denticon office — each with its own number, greeting, hours, and call flows.
  2. Patients Call Their Local Office — Calls route to that location's AI agent. It books, reschedules, answers FAQs, and routes complex cases — all directly into Denticon.
  3. Manage Everything From One Dashboard — Your ops team sees call volume, bookings, and resolution rates across every location in a single view — no piecing data together office by office.

Common Use Cases

After-Hours at All Locations

Every office covered when staff leave — no missed new patient calls overnight.

Overflow Call Handling

When one front desk is maxed out, the AI absorbs overflow without losing a booking.

New Patient Intake

Capture and qualify new patients across the entire group — not just when the phone is answered.

Ops Reporting

Understand call volume, resolution rates, and scheduling activity across all locations.

Phased Group Rollout

Start with one or two offices, prove it out, then expand across the group from the same dashboard.

Consistent Patient Experience

Every location answers with the same speed and professionalism — even the offices with a revolving front desk.

Frequently Asked Questions

Can one AI receptionist handle all our Denticon locations?

No — and that's intentional. We deploy a dedicated AI receptionist at each location with its own configuration, but you manage them all from a single Orbit Online dashboard. Each office gets a tailored experience; your ops team gets unified visibility.

Can we customize call flows per location?

Yes — each location can have its own greeting, hours, call routing logic, and escalation rules. The AI handles the complexity so your team doesn't have to.

How does this help our operations team?

You get centralized call data across all locations — resolution rates, appointment outcomes, after-hours call volume — instead of trying to piece it together location by location.

Does this work with Denticon's scheduling system specifically?

Yes. We integrate with Denticon to support real scheduling workflows — not just message-taking. Appointments are captured and visible in your existing system.

What happens during a system issue or escalation?

The AI follows predefined rules to either transfer the call to a live team member or take a detailed message for prompt follow-up — nothing gets dropped.

Does the AI actually book into Denticon, or just take a message?

It books directly into Denticon. Using Denticon's official cloud integration, the AI reads real-time availability at that specific location, writes the appointment into the office's schedule with the patient's details, and confirms it on the call — the same booking your front desk would make, not a message someone has to re-enter later.

Is it HIPAA compliant, and do you sign a BAA?

Yes. Patient information is encrypted in transit and at rest, access is controlled, and we sign a Business Associate Agreement with every practice before the AI ever answers a live call. Patient data is used only to book and manage the appointment.

Do our offices have to change their phone numbers?

No. Each location keeps its existing number. You forward the calls you want covered — overflow, after-hours, weekends, or all calls — to that location's AI receptionist. Patients dial the same number they always have and notice nothing except that the phone gets answered.

Can it answer insurance and new-patient questions specific to each office?

Yes. Each location's AI is configured with that office's insurance list, providers, hours, and services, so it answers patient questions accurately and captures new-patient details — name, insurance, and reason for visit — before it books.

How long does it take to roll out across multiple locations?

We handle the configuration for you and typically bring each location live in a few business days. Most groups roll out in phases — start with one or two offices, confirm it works the way you want, then expand across the rest of the group from the same dashboard.

Will this replace our front-desk teams?

No — it backs them up. It catches the calls your teams physically can't get to across the group: overflow during busy hours, lunch, after-hours, and weekends. When a call needs a person, it routes to your staff with the details, so no patient is stuck talking to a machine when they need a human.